PREPARE
Get your travel plans
off the ground.
Applying for a passport or looking into a renewal? Start by understanding the process and the details you need to prepare.
FROM HERE, TO WHAT’S NEXT.
MAKE THE NEXT STEP CLEARER
How we can help.
Start with your situation.
Then work through the details.
01
Explain what you need
Let us know whether this is a first passport, renewal or another passport-related enquiry.
02
Organise your information
Discuss the information and documents you need to check through the official process.
03
Plan around your dates
Bring your intended travel timeline into the conversation so you can prepare realistically.
BEFORE WE CHAT
A few details
to have in mind.
No need to send everything at once.
Start with what you already know.
✓ First application or renewal
✓ Your current location
✓ Whether you already have an application in progress
✓ Your intended travel date
✓ The question you need help with
Passports are issued by the relevant government authority. Official fees, requirements and appointment availability must be verified through the official process.
Can I ask before starting an application? +
Yes. Let us know what you need and we can discuss where to begin.
Should I send personal documents in my first message? +
Start with a general description of your enquiry. Confirm which documents are needed and the appropriate way to share them before sending sensitive information.
ONE CONVERSATION CAN HELP
Let's talk about your next step.
You don't have to have everything figured out. Start with a conversation.
Study. Travel. Explore.
We help you take the next step.
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